Indicadores de e Comercio, CRM y transacciones seguras

INDICADOR	FUENTE	PERÍODO	VALOR
Enterprises using software solutions, like CRM to analyse information about clients for marketing purposes	Eurostat	2007 - 2010	Spain:20% UE:18%
Share of enterprises' turnover on e-commerce	Eurostat	2004 - 2010	Spain:11% UE:14%